Terms and Conditions
CODE OF CONDUCT FOR WAYWARD HEARTS DATING EVENTS AND MATCHMAKING
1. Eligibility
Participants must be at least 25 years old. By registering, attendees confirm they are single and seeking companionship.
2. Registration and Payment
All participants must register and pay the event fee before attending. Fees are non-refundable within 48 hours of the event, except in cases where the event is canceled by the organizer.
3. Event Rules
Participants must respect other attendees and event staff. Any inappropriate behavior, including harassment or discrimination, will result in immediate removal from the event without a refund. The organizer reserves the right to refuse entry or participation.
4. Matching Process & Disclaimer
Matches are based on participant preferences and event interactions. The organizer does not guarantee or promise that participants will find a match during the event.
5. Privacy and Data Protection
Personal information provided during registration will be kept confidential and used solely for event purposes. The organizer will not share participant details without consent.
6. Liability
The organizer is not responsible for personal interactions, disputes, or relationships that result from the event. Participants attend at their own risk and waive any claims against the event organizer.
7. Modification and Cancellation
The organizer reserves the right to modify event details or cancel the event due to unforeseen circumstances. Participants will be notified in advance if changes occur and given a refund in the event of cancellation.
8. Dispute Resolution Clause
In the event of any dispute, claim, or disagreement arising from or relating to participation in Wayward Hearts speed dating events, the parties agree to resolve the matter through the following process:
Negotiation – The parties will first attempt to resolve the dispute amicably through direct discussions within 30 days of the issue arising.
Mediation – If negotiation fails, the dispute will be referred to mediation, where a neutral third-party mediator will facilitate discussions. Mediation will take place within 45 days of the failed negotiation, and costs will be shared equally between the parties.
Arbitration – If mediation does not result in a resolution, the dispute will be settled through binding arbitration in accordance with the laws of Prince Edward Island. The arbitrator's decision will be final and enforceable.
Governing Law – This agreement shall be governed by and interpreted in accordance with the laws of Prince Edward Island.
Confidentiality – All dispute resolution proceedings shall remain confidential, and no party shall disclose details to third parties unless required by law.
9. Agreement to Terms
By registering and attending, participants agree to abide by these terms and conditions.
Terms and Conditions for Wayward Hearts Matchmaking Membership
10. Membership Eligibility
Members must be at least 25 years old. By signing up, members confirm they are single and actively seeking companionship.
11. Membership Registration and Fees
Membership requires successful registration and payment before activation. All membership fees are non-refundable, except in cases where the service is permanently discontinued. Membership may be canceled at any time, but no refunds will be issued for the remaining membership duration.
12. Member Conduct
Members must treat others with respect and kindness. Any harassment, discrimination, or inappropriate behavior will result in immediate termination of membership without refund. Members may not use the service for commercial purposes, solicitation, or any illegal activities.
13. Matchmaker Discretion
The matchmaker reserves the right to deny membership renewal if warranted, including cases of policy violations, inappropriate behavior, or circumstances that may negatively impact other members or the integrity of the service.
14. Event Participation
Members must register for each dating event separately, as availability may be limited. The organizer reserves the right to limit access or deny entry to events based on registration status or behavioral concerns.
15. Matching Process & Disclaimer
Matches are based on participant preferences and event interactions. The organizer does not guarantee or promise that members will find a match or a relationship through participation.
16. Privacy and Data Protection
Personal information provided during registration will be kept confidential and used solely for membership and event purposes. The organizer will not share member details with third parties without consent.
17. Liability
The organizer is not responsible for any personal interactions, disputes, or relationships formed through events. Members participate at their own risk and waive any claims against the event organizer.
18. Membership Termination
The organizer reserves the right to suspend or terminate memberships at any time for violations of these terms. Members may cancel their own membership, but no refunds will be issued.
19. Modification and Cancellation
The organizer reserves the right to modify membership benefits, event details, or discontinue the service at any time. Members will be notified of significant changes in advance.
20. Dispute Resolution
Any disputes related to membership must first go through negotiation and mediation, as outlined in the Dispute Resolution Clause. If unresolved, disputes will proceed to binding arbitration in accordance with Prince Edward Island laws.
21. Agreement to Terms
By registering and maintaining a membership, members agree to abide by these terms and conditions.
Terms and Conditions for Wayward Hearts Matchmaking Services
22. Client Eligibility
Clients must be at least 25 years old. Clients must be single and genuinely seeking a long-term relationship. The matchmaker reserves the right to assess readiness for matchmaking and may determine that a client is not currently eligible if emotional, psychological, or other personal factors are likely to prevent a successful match.
23. Application and Fees
Clients must complete an application process, including a consultation to assess preferences and suitability.
Matchmaking fees are non-refundable once the initial consultation is complete. Payment covers professional services rendered including assessment, consultation, match curation, and ongoing guidance. Payment must be made before matchmaking services begin.
Base matchmaking membership ($145 for three months) includes:
One 40-minute video or in-person consultation
Specially designed compatibility questionnaire
Active searching throughout membership period
Introduction to compatible matches when available
Post-date follow-up communication
Reasonable ongoing email communication
Additional support services are available at additional cost:
Follow-up video consultation (30 minutes): $125 + HST
Extended consultation (60 minutes): $250 + HST
Additional services must be requested and paid for separately. They are not included in base membership fees.
Business Hours: Matchmaking services operate Monday-Friday, 9am-4pm AST. Video consultations may be scheduled outside these hours by arrangement. Response time to emails during business hours is typically within 24-48 hours.
24. Matchmaking Process, Client Suitability & Disclaimer
Initial Assessment: All clients must complete an initial video consultation or in-person meeting before matchmaking services begin. This consultation allows the matchmaker to assess compatibility, readiness, and suitability for the matchmaking process.
Process Expectations: Clients are expected to engage collaboratively with the matchmaking process as outlined in the Member Responsibilities & Process Expectations document, which is provided during onboarding.
Right to Decline or Terminate: The matchmaker reserves the right to decline or terminate matchmaking services at any time if:
(a) The client is determined to be unsuitable during the initial consultation
(b) The client exhibits disrespectful, argumentative, or uncooperative behavior
(c) Evidence suggests the client is not ready to engage respectfully with the matchmaking process or potential matches
(d) The client is unwilling to participate collaboratively in the matchmaking partnership
(e) The client refuses to provide requested information necessary for effective matching
(f) The client is non-responsive to match opportunities or communication
No Guarantee: The matchmaker does not guarantee or promise that a client will find a match or a long-term relationship. Matches are based on client preferences, compatibility assessments, and availability of suitable candidates. The success of the matchmaking process depends on both parties' willingness to engage authentically.
Services Rendered: Payment confirms commitment to the matchmaking process. Once the initial consultation is complete, all fees are considered payment for services rendered (time, assessment, professional guidance) and are non-refundable, regardless of whether matches have been made or services are terminated due to client conduct.
25. Member Conduct & Readiness
Clients must treat potential matches with respect and engage in interactions in good faith.
Collaborative Partnership: Matchmaking requires respectful, open communication between client and matchmaker. Clients must engage constructively, accept professional guidance, and treat the matchmaker and all potential matches with respect. Failure to do so will result in immediate termination of services without refund.
Readiness Assessment: The matchmaker reserves the right to pause or terminate matchmaking services if a client exhibits behavior that suggests they are not emotionally or mentally ready for a meaningful relationship.
Examples of behavior indicating lack of readiness include:
Refusing to provide requested information for matching
Non-responsiveness to match opportunities
Unwillingness to engage with the collaborative process
Seeking therapy, validation, or guarantees rather than matchmaking services
Inability to trust the matchmaking process
Any harassment, discrimination, or inappropriate behavior will result in immediate termination of matchmaking services without refund.
26. Privacy and Confidentiality
Personal information will be kept confidential and used solely for matchmaking purposes. The organizer will not disclose client details to third parties without consent.
27. Liability
The organizer is not responsible for any personal interactions, disputes, or relationships formed through the service. Clients participate in matchmaking at their own risk and waive any claims against the matchmaker or business.
28. Membership Renewal & Termination
The matchmaker reserves the right to deny membership renewal if warranted, including cases of policy violations, inappropriate behavior, or lack of suitability for matchmaking at the time.
Clients may cancel their participation, but no refunds will be issued for unused matchmaking services. Fees paid cover professional services including consultation, assessment, match curation, and guidance. Once the initial consultation is complete, services are considered rendered and fees are non-refundable, even if membership is terminated due to unsuitability or conduct violations.
29. Modification and Cancellation
The organizer reserves the right to modify matchmaking processes, pricing, or discontinue services at any time. Clients will be notified of significant changes in advance.
30. Dispute Resolution
Any disputes related to matchmaking services must first go through negotiation and mediation, as outlined in the Dispute Resolution Clause. If unresolved, disputes will proceed to binding arbitration in accordance with Prince Edward Island laws.
31. Agreement to Terms
By signing up for matchmaking services, clients agree to abide by these terms and conditions.