Code of Conduct
WAYWARD HEARTS CODE OF CONDUCT FOR INTRODUCTIONS AND MATCHMAKING SERVICES
Required Reading & Agreement
When I facilitate an introduction between two people, I'm putting my professional reputation on the line. I'm also entrusting each person with someone else's time, energy, and emotional wellbeing.
This Code of Conduct outlines the basic expectations for how you conduct yourself during the entire introduction process. This includes providing date availability, the receipt of match documents and the actual in person date with the person that I've introduced you to. By signing below or acknowledging back to me via email that you have read and agree to this code of conduct, you agree to uphold these standards.
HOW WAYWARD HEARTS INTRODUCTIONS WORK
For your protection and privacy:
I do not share your contact information or photos with the other person before the first meeting
I facilitate and coordinate the first date (location, time, etc.)
You meet in person without having exchanged contact info beforehand
After the first meeting, if there's mutual interest, you can exchange contact information directly or I can facilitate that exchange
If one or both people aren't interested in continuing, no contact information is ever shared
This protects both parties from unwanted contact and allows you to meet without preconceived judgments based on photos.
BEFORE THE DATE
✅ Confirm attendance with me at least 24 hours in advance. If something comes up and you need to cancel, contact me immediately so I can inform the other person.
✅ Show up on time. If you're running late, text me and I'll relay the message.
✅ Come as you presented yourself. The other person hasn't seen photos of you, so there's no pressure to match an image. However, don't misrepresent your appearance, age, or situation in your profile.
✅ Disclose immediately if you begin dating someone. If you have started seeing someone during your membership period, you must notify me immediately so your membership can be paused. Failing to do so and then proceeding with a confirmed introduction is a breach of this agreement.
✅ Honor confirmed introductions. Once you have agreed to an introduction, the date, time, and location you are committed to it. Canceling because you have begun dating someone else is not acceptable and will result in immediate termination of your membership without refund. As will canceling because you decide you are not emotionally ready to meet someone. Personal emergencies are handled at the matchmaker's discretion.
✅ Respect scheduled appointments with your matchmaker. Appointments, including your initial video consultation, require a minimum of 24 hours notice to cancel or reschedule. One reschedule is permitted. A second cancellation or failure to attend without adequate notice will result in immediate termination of membership with no refund.
PERSONAL PRESENTATION
✅ Be clean and well-groomed. Basic hygiene is non-negotiable.
✅ Dress appropriately for the venue and activity. Put in effort that shows you respect the other person's time.
✅ Be sober. One drink during the date is fine. Showing up intoxicated or under the influence is unacceptable.
DURING THE DATE
✅ Be present. Put your phone away unless there's an emergency. Give the other person your full attention.
✅ Be respectful at all times. This means:
Listening when they speak
Not interrupting or talking over them
Asking questions and showing genuine interest
Being polite to servers, staff, and others around you
No rude, dismissive, or condescending behavior
✅ Be honest. Don't lie about your life, your intentions, or your situation.
✅ Respect boundaries. Physical, emotional, conversational. If someone says no or seems uncomfortable, back off immediately.
✅ No games. Don't "test" the other person. Don't set them up to fail. Don't create drama or intentionally provoke negative reactions.
IF THE DATE ISN'T GOING WELL
You're not obligated to continue a date that feels wrong. But you ARE obligated to handle it with respect.
✅ Be honest and kind. You can say something like:
"I'm really glad we met, but I'm not feeling any connection. I hope you understand."
"I don't think we're quite the right match, but I appreciate you taking the time to meet me."
✅ End it respectfully. Don't just disappear to the bathroom and leave. Don't make up elaborate excuses. Be direct, polite, and then leave.
✅ Don't ghost. If you're not interested in a second date, say so clearly. You don't owe an explanation, but you do owe clarity to both the person you have just met and the Matchmaker.
AFTER THE DATE
✅ Follow up with me within 48 hours. Let me know how it went and whether you're interested in seeing them again.
✅ If you're both interested, I'll facilitate exchanging contact information (or you can do so directly at the end of the date).
✅ If you're not interested, tell me clearly so I can let the other person know respectfully. I also need to update your profile based on your feedback so a better match can be made next time.
✅ If they're not interested, accept it gracefully. No contacting them through other means, no trying to find them on social media, no pushing.
ABSOLUTELY UNACCEPTABLE BEHAVIOR
The following will result in immediate removal from Wayward Hearts with no refund:
❌ Any form of harassment, verbal abuse, or disrespectful treatment
❌ Inappropriate physical contact without clear consent
❌ Lying about fundamental aspects of your life or situation
❌ Ghosting without explanation
❌ Setting someone up to fail or intentionally creating negative situations
❌ Sharing private details about the other person without their consent
❌ Pressuring someone for physical intimacy
❌ Being intoxicated or under the influence
❌ Any behavior that makes the other person feel unsafe or uncomfortable
❌ Purposefully not being honest or withholding information from the Matchmaker
❌ Canceling a confirmed introduction because you began dating someone else without prior disclosure to the matchmaker
❌ Canceling a confirmed introduction because you are not ready to date for whatever reason
❌ A second cancellation or failure to attend a scheduled matchmaker appointment without adequate notice
YOUR RESPONSIBILITY
When you agree to meet someone, I've introduced you to, you're representing yourself AND Wayward Hearts. Your behavior reflects on both of us.
I carefully vet and match people based on compatibility, values, and readiness. But I can only do so much. Once you're on a date, how you treat the other person is entirely up to you.
Treat people the way you'd want to be treated. It's that simple.
IF SOMETHING GOES WRONG
If the other person violates this Code of Conduct, or if you feel unsafe or disrespected during the date:
Remove yourself from the situation if you feel unsafe
Contact me at (902) 916-2031
Provide details so I can address the issue and prevent it from happening to someone else
I take violations of this Code seriously. Anyone who behaves disrespectfully will be removed from Wayward Hearts.
AGREEMENT
By replying to this email, I acknowledge that I have read, understood, and agree to uphold the Wayward Hearts Code of Conduct for all introductions facilitated by Wayward Hearts Matchmaking.
I understand that violating this Code may result in removal from Wayward Hearts with no refund, and that my behavior reflects not only on myself but on Wayward Hearts and the matchmaking process.
I agree to treat all introductions with respect, honesty, and good faith.